FAQ'S
General
How do I get to Bled?
Bled is easily accessible from Ljubljana International Airport. We offer private transfer services from the airport or nearby transport hubs. You can also reach Bled by bus or car.
Can I bring my own bike?
Yes, you can bring your own bike. We recommend ensuring it’s properly packed for air travel. Alternatively, we can provide high-quality bike rentals upon request.
What if my bike is delayed or damaged during travel?
If your bike is delayed or arrives damaged, our team of mechanics will be available to assist with repairs, or we can provide a rental bike so you don’t miss the tour.
Is bike storage available?
Yes, secure bike storage is provided at your accommodation, so you can rest easy knowing your bike is safe.
Are there mechanics available during the tour?
Yes, professional mechanics will be on-hand throughout the tour, ready to assist with any bike issues that arise during your ride.
What should I pack for the cycling tour?
We recommend bringing your cycling gear, personal items, and clothing suitable for varying weather conditions. A detailed packing list will be provided upon booking.
Do I need to train for this tour?
While no specific training is required, we recommend regular cycling leading up to the tour, especially if you plan to tackle more challenging routes.
Can non-cyclists join the tour?
Yes! Non-cyclists are welcome. We offer alternative activities such as guided tours, cultural experiences, and gourmet meals. Contact us for more details.
What is included in the tour package?
Your package includes guided cycling with Matej Mohorič, accommodation, gourmet meals, support vehicles, mechanical assistance, and optional bike rentals.
What type of accommodation is provided?
We partner with premium hotels in Bled, offering comfortable rooms, local charm, and excellent service to ensure a relaxing stay.
Can I request a single room?
Yes, single rooms are available for an additional fee. Please request this during your booking process to secure your room.
Can I share a room with a friend or partner?
Yes, we offer twin or double occupancy rooms. Let us know your preferences, and we will accommodate your request.
Are dietary preferences or restrictions accommodated?
Yes, we cater to all dietary preferences and restrictions. Please inform us of your needs when booking so we can prepare meals accordingly.
What happens if the weather is bad?
We will adjust the tour to ensure your safety. Alternative routes or activities will be arranged in case of adverse weather conditions.
Do I need travel insurance?
Yes, we strongly recommend travel insurance that covers your trip and cycling activities. This ensures you’re protected in case of any unforeseen events.
Is there vehicle support during the rides?
Yes, a support vehicle will accompany the tour, providing refreshments, bike repair assistance, and transportation for tired riders if needed.
Can I rent a bike for the tour?
Yes, we offer premium bike rentals if you don’t wish to bring your own bike. Our selection includes high-quality road and mountain bikes.
What is the cancellation policy?
Our cancellation policy is flexible. If you need to cancel, please refer to the terms provided in your booking confirmation or contact us for more details.
What if the event is postponed?
If the event is postponed due to unforeseen circumstances, we will offer new dates or provide a full refund.
Can I extend my stay in Bled?
Yes, we can arrange additional nights at your accommodation or help plan extra activities if you’d like to extend your stay.
How do I book a tour?
You can book the tour directly through our website or contact our team for assistance. A deposit is required to secure your booking.
How long are the daily rides?
Daily rides range from 50 to 100 kilometers, depending on the chosen route and group preferences. We offer flexibility to suit different fitness levels.
Are there group sizes for the tour?
Yes, we limit group sizes to ensure a personalized experience and allow participants to receive individual attention from Matej and our team.
What kind of fitness level is required?
We cater to all fitness levels, from recreational cyclists to seasoned riders. The routes can be customized based on your ability and preferences.
Are there different cycling routes?
Yes, we offer a variety of routes around Bled, from scenic lakeside loops to more challenging mountain climbs. You can choose routes based on your experience level.
What kind of bike equipment do you provide?
If you rent a bike, it will be equipped with high-quality gear, including helmets, pedals, and maintenance tools. You can also bring your own pedals or saddle.
Can I book a private tour with Matej?
Yes, we offer private, customizable tours for those seeking an exclusive experience with Matej. Contact us for more details.
Are children allowed on the tour?
Our tours are generally designed for adults, but we can make special accommodations for families with older children who are experienced cyclists.
Is there a minimum age for the tour?
The minimum recommended age is 18. However, younger participants may be allowed on a case-by-case basis, depending on their cycling experience.
How is safety managed during the tour?
Safety is our top priority. We conduct pre-tour safety briefings, ensure routes are well-planned, and have a support vehicle and trained staff available throughout the ride.
What languages are spoken during the tour?
Our guides, including Matej, speak Slovenian and English. If you require assistance in another language, let us know, and we can arrange for a translator.
What is the terrain like on the rides?
The routes vary but typically include a mix of flat lakeside roads, rolling hills, and optional mountain climbs. We’ll tailor the route to your preferences and fitness level.
Are e-bikes available?
Yes, e-bikes are available for rent if you prefer an easier ride, especially on the hilly sections.
Are there photography opportunities?
Absolutely! We encourage stops at scenic points, and we can arrange for a professional photographer to capture the highlights of your tour.
What kind of support is available for international travelers?
We provide assistance with travel arrangements, including transportation to Bled, visa guidance if needed, and local tips to make your trip smooth and enjoyable.
Are there rest days during the tour?
We design each tour with flexibility. Depending on the length, rest days or lighter riding days may be incorporated to allow for relaxation and local sightseeing.
Can I book a custom photoshoot during the tour?
Yes, we offer the option to book a professional photographer to capture your experience during the ride, ensuring you have high-quality memories of your adventure.
What is the policy for late arrivals or early departures?
If you arrive late or need to leave early, we will do our best to accommodate changes. Please contact us in advance to discuss options.
Is there a post-tour celebration or event?
Yes, we typically host a special post-tour dinner in Bled, where participants can celebrate the ride, share stories, and enjoy a final gourmet meal with Matej.
Can I bring a non-riding guest?
Yes, non-riding guests can join the tour and participate in alternative activities such as sightseeing, spa treatments, or cultural tours while riders are cycling.